cancellation policy
Our restaurant has a complete reservation system in order to provide you with a comfortable aesthetic.
We ask all customers who can receive treatment at salons and “business trips and visits” to agree to the following.
* Please note that the cancellation rules for visiting and business trip services differ.
For salon users
If you wish to cancel (change) the reservation, please contact us by noon the day before the reservation date . Cancellation fees will be charged for subsequent cancellations (reservation changes), cancellations made on the day, unauthorized cancellations and changes to reservations.
* Please note that reservations from the next time will not be accepted for customers with frequent cancellations and changes in reservations.
cancellation charge
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In accordance with the cancellation policy above , you will be charged a cancellation fee to the designated account.
■ Please make a reservation with sufficient time.
■ Please contact us as soon as possible if you cancel or change your reservation.
■ Please contact us by phone or email for cancellation.
It may not be possible to respond immediately during treatment.
For business trips and visits
cancellation charge
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For other questions, see FAQ. ⇒ FAQ